Contact Centers and Direct Marketing
Contact Centers and Direct Marketing companies accumulate tremendous amounts of highly confidential data including payment card numbers, healthcare information, social security numbers, and other personally identifiable information. Potential losses as a result of a breach are significant. In addition, companies face numerous regulatory and legal hurdles including Do Not Call laws, the CAN-SPAM Act, GLBA, HIPAA, and PCI.
Threat levels within the Contact Center and Direct Marketing industry are increasing because hackers understand payment card information and other personally identifiable information are routinely used.
TrustNet has industry experts with deep understanding of the unique challenges of Contact Centers and Direct Marketing organizations. Our experience in this industry sector enables TrustNet to help organizations mitigate these risks and provide the most effective and efficient security and compliance solutions.
Legal and regulatory requirements result in complex risks. Entities of all sizes need not only tough security but also the ability to validate compliance to a broad audience of stakeholders.